Privacy Policy
Last updated: 23 June 2026
AL RESALAH CONSULTANCIES AND TRAINING L.L.C.("Al Resalah", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit alresalahct.com, register for training, submit inquiries, or otherwise interact with our services in the United Arab Emirates and internationally.
1. Information We Collect
We may collect the following types of information:
- Contact details — name, email address, phone number, company name, and job title when you contact us, request a quote, register for courses, or subscribe to our newsletter.
- Training & certification data — course registrations, attendance records, assessment results, and certificate details required to deliver accredited training programs.
- Career applications — CV/resume, qualifications, work history, and references submitted through our careers page.
- Technical data — IP address, browser type, device information, pages visited, and referral sources collected through cookies and similar technologies.
2. How We Use Your Information
We use personal information to:
- Process course registrations, inquiries, and corporate training requests
- Issue certificates and verify training completion
- Respond to your questions and provide customer support
- Send service-related communications and, with consent, marketing updates
- Improve our website, services, and user experience
- Comply with UAE laws, regulatory requirements, and accreditation body obligations
3. Legal Basis for Processing
We process personal data based on your consent, performance of a contract (e.g. training enrolment), legitimate business interests (e.g. website security and analytics), and compliance with applicable legal obligations in the UAE.
4. Cookies & Similar Technologies
Our website uses cookies — small text files stored on your device — to operate the site and understand how visitors use it.
- Essential cookies — required for core functionality such as security, session management, and form submissions. These cannot be disabled.
- Preference cookies — remember choices such as theme settings and cookie consent status.
- Analytics cookies — help us measure traffic and improve content (only used if you accept cookies via our consent banner).
You can control cookies through our cookie banner or your browser settings. Disabling certain cookies may affect site functionality.
5. Sharing Your Information
We do not sell your personal data. We may share information with:
- Accreditation and awarding bodies where required for certification
- Corporate clients who sponsor employee training (with appropriate authorization)
- Service providers who assist with hosting, email, CRM, or payment processing under confidentiality agreements
- Regulatory authorities when required by UAE law
6. Data Retention
We retain personal data only as long as necessary to fulfil the purposes described in this policy, meet accreditation record-keeping requirements, and comply with legal obligations. Training and certificate records may be retained for extended periods as required by awarding bodies and UAE regulations.
7. Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is 100% secure; we encourage you to use strong passwords and protect your account credentials.
8. Your Rights
Depending on applicable law, you may have the right to:
- Access, correct, or update your personal information
- Request deletion of data where legally permitted
- Withdraw consent for marketing communications
- Object to or restrict certain processing activities
To exercise these rights, contact us at info@aresalah.com.
9. International Transfers
Your data is primarily processed in the UAE. If we transfer data internationally, we ensure appropriate safeguards are in place consistent with applicable data protection requirements.
10. Third-Party Links
Our website may contain links to third-party sites (e.g. Google Maps, social media). We are not responsible for the privacy practices of those sites and encourage you to review their policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when changes were last made. Continued use of our website after changes constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related enquiries, contact:
- AL RESALAH CONSULTANCIES AND TRAINING L.L.C.
- Abu Dhabi: Al Fahim Building - 10th Street - Musaffah - M4 - Abu Dhabi, U.A.E.
- Dubai: City Bay Business Center - Hor Al Anz East - Deira - Dubai, U.A.E.
- Email: info@aresalah.com
- Phone: +971 54 448 0417