Leadership Management

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  • Fees : 2600 $
  • Date 10 Dec 2017
  • Location Dubai, English
 

 

 Leadership  Management 

 

This course is designed for the supervisors (1st Line Managers) responsible for leading their teams WITH MORE EXPERIENCE

 

COURSE OBJECTIVES

 

By the end of this course you will be able to:

 

§  Identify the elements , beyond the skills, that make good leaders

§  Understand the spectrum of good leadership style

§  Recognize that it is important to flex your style according to the situation and team member

§  Set clear objectives

§  Manage the team , tasks, work schedules and individual in balance

§  Delegate effectively in order to develop the team members

§  Coach, train & develop individuals to achieve their business and personal goals

§  Assess and improve performance

 

COURSE OUTLINE

 

Leadership

 

§  Difference between leading & Managing

§  Leadership Styles/Situational Leadership

§  Your Preferred Personal Leadership Style – An Assessment

§  How to make use of your leadership Style

§  Be a confident and respected leader

 

Goals & Objectives

 

§  Setting Goals(Setting SMART objectives)

§  Setting Objectives ( Aligned with The Sectional Goals) – how to achieve the goals

§  Clear goals make feedback easier

§  Involving your team (what is expected from them)

 

The Role of a Supervisor/1st Line Manager

 

§    Achieving your own work and achieving objectives through others

§    Managing Versus doing

 

Competencies

 

§  Assessing where your team are now

§  Making best use of employees talents

§  Developing the areas of poor performance

 

Establishing Effective Work Schedules & Discipline

 

§  Setting Standards

§  Communicating expectations

§  Consequences

§  Maintaining discipline

 

 

 

 

 

Delegation

 

§  Making use of available resources

§  Knowing what to delegate

§  Knowing who to delegate to

§  Using the steps to ensure effective delegation

§  Contingency planning

 

Clear Communication

 

§  Listening Technique

§  Ensuring understanding

§  Having regular communication

§  Involving the team

§    Controlling interpersonal communication to ensure optimal use of time & resources

 

Motivation

 

§  Analyze attitude /behavior to know if your team is demotivated

§  Dealing with De-motivation – Signs and Symptoms

§  How to motivate your team & reduce risk of de-motivation

 

 

Building Team Work

 

§  Essential components of effective team work

§  Benefits of team work

§  Application to delegates’ own teams

§  Opportunities & risks associated with building a team

§  Bringing all the skills together to achieve the best results with your team

§  Problem solving & decision making

 

 

Understanding different behavioral styles

 

§  Knowing your own influencing style

§  Adapting your style to match the situation and the person

§  Handling conflict situations

 

Assessing Performance & Handling poor performance

 

§  Performance Appraisal

§  Identifying the problem employee

§  Dealing with a problem employee

§  Coaching

§  Identifying training need (performance gaps)

§  Evaluate training methods for performance improvements

§  Counseling for improving performance.

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