Change Management

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  • Fees : 2600 $
  • Date 26 May 2019
  • Location Dubai, English

Change Management Course

Don’t Look Now, But… –
How to Manage Organizational Change

Program Overview
There are few guarantees in the workplace today, but change is one of them. “Just like it’s always been” is quickly becoming a phrase of the past, often replaced by something such as, “We’ve streamlined the process.” And so, kicking, screaming, and complaining, our workforce reluctantly adapts; only to find itself being faced with change once again. This course discusses the need for change, available change strategies, how to generate buy-in to those changes, and more.

Program Objectives

At this program's conclusion, participants should be able to:

  • Describe three formal models of change.
  • Use the square wheels process to identify potential changes.
  • List reasons why people resist changes.
  • Explain the six phases of accepting change.
  • Describe the Pygmalion effect and how it can be used to shift perception and frame change.
  • Demonstrate how to positively handle those who resist change.
  • Describe how you will handle change in the future.
  • Begin implementing goals created during the session.

The following outline highlights some of the course’s key learning points. As part of your training program, we will modify content as needed to meet your business objectives. Upon request, we will provide you with a copy of participant materials prior to the session(s).

Course Outline

Change: What It Is, Why We Do It, and Why Most People Don’t Like It
Through examining classic change management models, this introductory discussion explores the external and internal forces that drive change in an organization, why it’s critical to adapt and adopt implemented changes, and despite all of that, why most people still don’t like change.

Who Moved My Cheese?: An Overview of Change
Unit two begins with the perennial favorite change management video, “Who Moved My Cheese.”  During this part of the program, participants will watch a lighthearted story that illustrates how people typically react to change and why adapting to changes is important for their health and the longevity of an organization.

What’s Going to Happen Next: The Six Phases of Accepting Change
The component looks at the steps most people go through when adopting change.  From anticipation to acceptance, participants will learn what to expect when change is implemented.

How Do I (Oops, I Mean We) Tell (or Rather, Sell) Them?:  Ways to Involve Stakeholders to Drive and Communicate Change
How change is communicated can often affect its acceptance.  This portion of the training examines the pitfalls of communicating change and strategies for setting the stage for effective buy in.

Square Wheels, Round Wheels, Mud Managers, and More: A Process for Driving Change
Using change management guru Scott Simmerman’s Square WheelsTM process for identifying and driving change, participants will pinpoint the Square WheelsTM in their organizations, develop Round Wheel solutions, learn the role of the Mud Manager, and recognize the dangers of the “blame frame.”

If You Act It, You Become It: The Pygmalion Effect
Becoming a change driver often means acting like a change driver long before you are 100% certain of the outcome.  This segment examines the Pygmalion effect as it relates to change: how to take advantage of it personally and how to use it to influence the behaviors of others.

They’re not Buying It: What to Do with Resistant Coworkers and Direct Reports
This final case-based module allows participants to practice giving feedback to those who are not adopting change, or worse still, are actively sabotaging its implementation.

At the program's conclusion, participants will have an understanding of the process of change, how they can be a positive force in driving that change, and best practices for implementing change in an organization.

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